Escape Room FAQs

Thank you for your interest in Escape From LA. We have put together some of the more common questions we get asked. Don’t see your question listed here? Not a problem – just call or email us and we’d be happy to help you out. We may even add your question to our FAQs for future visitors.

What options do I have to book?

You can always book on-line (using the “book today” feature) but:

1. if you do not have a credit card OR

2. everyone in the group wishes to pay separately OR

3. you have a special room request (for instance you have 10-12 in your group and wish to play both rooms at the same time) OR

4. you are requesting a booking time outside our regular hours…

…then please call. We will be happy to take care of your booking by phone!

How many players per game? Will you add strangers to my booking?

Depending on which room you have selected, we can accommodate between 2 and 8 players per room and we will never add anyone to your game. Whether you are looking forward to an evening with your family, spending time with your partner or surprising some friends from out of town, you won’t have to worry about playing with people you do not know.

How much does it cost to play?

Our pricing is as follows: 

The School of Magic – $25 per player All week
Zombie Uprising – $25 per player Fri-Sun, $20 Mon-Thurs
The Vigilante’s Maze – $25 per player Fri-Sun, $20 Mon-Thurs
Biowarfare – $20 per player All week

We offer a 15% group discount for teams of 12 or more, 20% for teams of 20 or more, and 25% for teams of 25 or more. Payment for discounted large groups must be made in one lump sum. Please see our facebook page for seasonal promotions and giveaways.

Any coupons, promotions, or Half Price Deals CANNOT BE COMBINED, and do not apply to large groups (12+ players).

How early should we show up?

We are dedicated to making your escape experience the best it can be! As such, please arrive no earlier than 10 minutes prior to your booking, and no later than your scheduled booking time. This will allow us to set up your booking and provide you with a short de-brief about the experience. If you are more than 5 minutes late, please note that we may have to adjust the length of your experience accordingly.

What if I need to cancel a reservation?

There will be no charge for a cancellation made more than 24 hours prior to the appointment time.
In the event that a booking is canceled or rescheduled less than 24 hours ahead of the appointment time, a $40 fee will apply.

Is there an age limit?

Our escape rooms are perfect for families, birthday parties, couples and youth groups. To ensure a good experience, it is strongly recommended that any children under 12 play with an adult.

Children under 14 MUST be checked in and picked up after their game by an adult.

Do you take corporate bookings or private events?

Playing our escape rooms as a corporate team is an excellent way to have fun while building rapport, developing trust and fostering “outside of the box” thinking between co-workers. Consider us for your private work or leisure functions too! Weekdays or evenings (outside our posted calendar hours) are entirely possible.

Please call and we will assist you in arranging the best time to play. Further, if you have more than 8 players, we will help coordinate the booking of multiple rooms so your teams can play at the same time if possible. 

Escape From LA also offers a popular “Mini game” option wherein we bring the game to you! No need to mobilize your team to our location; we will come to your place of work or venue with 15-minute mobile games that will challenge your team in a race against the clock! Perfect for extra-large groups (50+ players).

What are your hours?

Our posted booking hours have expanded!

We are now open 7 days a week for your convenience. Our hours are 2:00-8:00 Mondays and Tuesdays, 2-10 Wednesdays, 2-10:30 Thursdays and Fridays, 12-10:30 Saturdays, and 12:30-9 Sundays. We will do our best to accommodate your experience outside those hours if that is what works best for you!